Contact us
Bureau of Automotive Repair
Hours: Monday-Friday, 8:00 AM-5:00 PM (excluding state holidays)
Consumer information
Phone: (800) 952-5210
Hours:
- Monday-Friday, 8:00 AM-5:00 PM (excluding state holidays)
- First and third Wednesday of each month, 8:30 AM-5:00 PM
Self-service options:
Consumer Assistance Program
Phone: (866) 272-9642
Hours: Monday-Friday, 8:30 AM-4:30 PM (excluding state holidays)
Self-service options:
- Apply for repair assistance or vehicle retirement
- Submit income documentation
- Check application status
Attention applicants: Submit income documentation online. Documentation is not accepted via email.
Licensing Program
Email: BARLicensing@dca.ca.gov
Phone-General: (855) 735-0462
Phone-STAR Certification: (916) 403-8479
Self-service options:
Industry Help Desk
Field Office Support
BAR field offices provide support services to license applicants and licensees.
Locations: Bakersfield, Culver City, Fresno, Hercules, Riverside, Sacramento, San Diego, San Jose, Santa Ana, South El Monte, South San Francisco, Valencia
Email: BARenforcement@dca.ca.gov
Phone: (279) 237-3570
Self-service options:
- Request a BAR representative (Write It Right, Laws and regulations)
- Request a certificate refund
Media, records, and events
Media inquiries
- Email: media@dca.ca.gov
- Phone: (916) 574-8170
Records requests
Events
- BAR representatives are available to participate in events and trainings.
- Submit your request at least 10 days before the event date.